A joint team from the GDF and Allianz Australia worked intensively to determine the video content with repeated iterations through stakeholder workshops, business/user feedback & compliance reviews.
The final result from the collaboration enables Allianz Australia to connect with their customers by focusing on the following:
- Welcome a new customer to the company
- Provide a short audio-visual summary of the key aspects of cover specific to them (while deferring to the Product Disclosure Statement to appropriately define terms, conditions, limits and exclusions)
- Instill a sense of confidence in their purchase decision and that we will be there when they need us
We at the #AllianzGDF are proud to have assisted our colleagues from the Land Down Under with providing another digital solution and we are looking forward to customer feedback from Australia! Congratulations to the team, it has been a great pleasure working together to make this happen!